Gripe About Myspace
I recently tried to cancel my Myspace account, because it is causing “personal drama”. It’s an incredibly difficult process these days. You have to confirm twice that you want to cancel, and write why. Then, you have to receive an e-mail and click on a link in that to confirm once more that you really want to cancel. I can sort of understand the high security, people get really excited about their Myspace, and it would suck to lose your whole thing by accidentally clicking the wrong button. BUT…I never received the little e-mail! I’ve tried to cancel three times within the last couple weeks. Finally, completely frustrated, I sent this e-mail to support (another long, convoluted process):
I have tried to delete my account 3 times, and I am not
getting the confirmation message to my e-mail. It is very
important that I have my account deleted immediately. I know
there is nothing wrong with my e-mail, because I am
receiving other messages, including updates on my account
(birthday reminders, etc). I have checked my spam folder
and all other places, there is no cancellation e-mail from
myspace. Please help! You can also e-mail
<alternative e-mail>if you can’t get through to me.
At this point, I did expect a real person to review my request and do something about it. Little did I know, Myspace is controlled completely by little robots, who sent me this message:
To enable the birthday feature, log into your account and click on “Account Settings”. Choose “Privacy” and look for “Birthday”. Check the “Show My Birthday to my Friends” box and submit your change by clicking on the “Save All Changes* button.
If you’re wondering how to get the cool little balloons that appear under your profile picture when your birthday is near, don’t worry about it, we take care of that for you. You won’t be able to activate that feature.
Profile updates could take up to 24 hours to register. If this does not address your issue completely, please press “Reply” and provide any additional information you feel is relevant. Please do not alter the subject as it will be considered a new inquiry.
For the most up to date messages about MySpace, subscribe to the MySpace Help blog! You get updates almost every day! Go here to subscribe. www.myspace.com/myspacehelp
Hmm… what’s going on here? I did notice that when I went to the contact form it had a big warning – THIS MESSAGE DOES NOT GO TO TOM! Maybe I should just send him a message through his profile and he’ll take care of it.
Filed under: Gripes